Design working for health

What if we were all actors in our own health?

We bring together the skills, energy and experiences of users, patients and healthcare professionals to: 

Explore

Analyze and improve often complex health care pathways and promote comprehensive and continuous care

Imagine

Create fruitful dynamics for better health prevention and act to bring about more autonomous, resilient life journeys

Innovate

Prototype and evaluate innovative, sustainable solutions in the health, social, and medico-social sectors
Take up the challenge now

A Comprehensive and Continuous Health Journey by design

What if we stopped thinking in silos – primary care, hospital care, social and medico-social care – moved toward truly integrated healthcare? Care pathways are evolving into health pathways, and even life pathways. This approach supports better coordination and seamless communication across the system, ensuring that patients receive the right care, from the right professionals, in the right place, at the right time… and as close to home as possible.

Quality of Care

A Health Journey Co-Designed Through Experience

But how can we improve often complex care pathways and achieve true pathway-based medicine? Extensive research shows that patient experience and satisfaction are among the most critical factors in ensuring access to high-quality care. It is essential to understand and integrate the needs and expectations of patients and their caregivers throughout the healthcare journey.  
By bringing together patients, families, and healthcare professionals to co-create solutions.

Through experience-based collaborative design, we optimize healthcare services to better respond to real-world needs.

3 key goals

Collaborative design for health

  • Improve patient pathways
  • Value human experience
  • Reduce health inequalities
Start collaboration

Our partners

Patients as Active Participants in Their Care Journey

 

Patient
with rheumatoid arthritis
Patient
Bladder cancer
Patient
Chronic lymphocytic leukaemia
Patient
Stroke survivor

Heard

I was able to express both my physical and emotional pain. I’m really glad to have been heard and to know that there’s progress being made. I hope our stories will be taken into account to improve care.

Grateful

Thank you for this conversation. I believe it’s important to inform patients and give them the opportunity to speak up. This discussion helped me realize that research might bring solutions—and that gives us, as patients, hope.

Encouraging

I learned a few things, especially that laboratories are doing research to improve patient care. It was really pleasant to talk, to be listened to, and to know that things are moving forward.

Uplifting

This very positive conversation restored my confidence and helped me see my illness from a different perspective. I feel totally re-energized and can’t wait to see what’s next.